Frequently Asked Questions.
When will I get my order ?
Standard Shipping [FREE SHIPPING] - 10 to 14 days from order date.
Priority Shipping [Extra Rs.100] - 3 to 7 days from order date.
Timelines are subject to covid restrictions in the country.
Are we delivering during COVID 19 situation?
Amount has been debited but I have not received confirmation ?
If your payment is successful then you would have received an email from PayU Money our payment gateway partners.
kindly forward that email or the screenshot to firstname.lastname@example.org and we will look into the issue and confirm your order within 24 hours.
How do I get in touch with customer care ?
Email - email@example.com
WhatsApp - 9113994682
We will respond with in 24 hours.
How do I track my order ?
You will get an email or sms with all the tracking details once dispatched.
you can track using that link or you can track it on our website as well.
Link - https://the3dprintingstore.in/pages/track-order
You can email us at firstname.lastname@example.org with your order number as subject line with your queries and feedback and we will respond with in 24 hours.
What material is use ?
We use eco friendly 3d printed plastic to manufacture all these beautiful products.
Are there refunds and returns ?
There are no refunds and returns on customised products of any kind.
The shipping fee to be paid by the customer for any return or refund for other products.
Do you collect Taxes ?
Yes our GST number is 29AAXCS0208G1Z3
For sale outside of India we do not collect IGST or any form of tax.