Frequently Asked Questions.
How to track my Order ? / When will I get my order ?
We delivery all across INDIA 🇮🇳 and below are our dispatch and delivery timelines apply, please note they are WORKING days.
STANDARD / FREE DISPATCH
Dispatch time line - within 10 working days from order date
PRIORITY DISPATCH extra ₹200
Dispatch time line - within 3 working days from order date
After dispatch it takes another 2 to 4 working days to reach you
1. We do not work on Government Holidays and weekends 🙏🏼
2. You can track your order from our website only after dispatch 🙏🏼
3. Exact delivery date can not be told until your order is dispatched. Hence we share the timelines only. 🙏🏼
To chat with the team - CLICK HERE
Thank you for supporting small businesses :)
Can I get a Preview of the order before ordering ?
Dear Customer, preview and demo is available to our paid customers. It will be doing injustice to those who have paid and got the previews, even if we make one exception.
Kindly place your order and then inform the team by clicking HERE and we will arrange for the design demo and preview of the product as soon as its ready.
Amount has been debited but I have not received confirmation ?
If your payment is successful then you would have received an email from PayTM or RazorPay our payment gateway partners.
Kindly forward that email or the screenshot to firstname.lastname@example.org and we will look into the issue and confirm your order within 24 hours.
How do I get in touch with customer care ?
Email - email@example.com
WhatsApp CHAT ONLY - CLICK HERE
We currently do not have call support, but will be available soon.
But do not worry we will respond to each and every query :)
We will respond with in1 to 2 working days
How do I track my order ?
You can track your order from our website only after dispatch 🙏🏼
Link - https://the3dprintingstore.in/pages/track-order
You can email us at firstname.lastname@example.org with your order number as subject line with your queries and feedback and we will respond with in 24 hours.
What material is use ?
We use eco friendly 3d printed plastic to manufacture all these beautiful products.
Are there refunds and returns ?
There are no refunds and returns on customised products of any kind.
Incase of returns/replacement, the shipping fee to be paid by the customer for any return or refund for other products.
Do you collect Taxes ?
Yes our GST number is 29AAXCS0208G1Z3
For sale outside of India we do not collect IGST or any form of tax.
I like the product very much .Thank you!
A good gift for your loved ones..
Good product! Exactly how I expected it to be.
It was different and very nice
This is very unique surprise which ww can give it to our special ones.
I have been trying to get a name keychain for quiet sometime now, loved this design and colour options with it. bought all 7 colours, simple awesome.
100% recommend it to anyone who like to see their name on a keychain.
Its very good thank You so much
Really worth it.Tq so much makin it so spl.
Very nice work.Superb
Reminds me of my wife even when I'm in the office.
Best gift, highly recommend it.
Got this done for my dad and mom for their anniversary. looks fabulous. Thank you 3D printing store
Met my expectations in terms of look and quality of the product. Great for the price.